HOW WOULD YOU ASSESS THE CONSULAR SERVICES?


SHARE YOUR THOUGHTS ABOUT THE SERVICES IN THE DIPLOMATIC AND CONSULAR MISSIONS OF NORTH MACEDONIA ABROAD

 

Dear citizens,

 

The Ministry of Foreign Affairs continuously works on improving the services and increasing the capacities of the Diplomatic and Consular Missions of the country abroad. Your comments, remarks, or praise can significantly contribute to the efficiency of this process.

For any of your requests and questions that you think you have not received a timely response from the Diplomatic and Consular Mission, or on the hotline of the Ministry of Foreign Affairs Global SOS; or you think that your request has been treated incorrectly, we encourage you to contact the Ministry of Foreign Affairs in Skopje directly at the link below. The questionnaire consists of several questions and they will be processed as soon as possible.

This service will provide real-time transmission of the expectations of members of the diaspora and our citizens who have been abroad and, consequently, enable you to find the best way to meet your needs.

In order to enable timely response by the Ministry and the competent Diplomatic and Consular Mission, please add an e-mail address and/or mobile number for direct contact.

Just to show you, here are some examples when we look forward to your contribution to this process:

  • If you have not been able to make contact;
  • f you feel that you have waited too long to receive an answer;
  • If you have not received an answer to a sent question at all or you have received a wrong answer;
  • Although you were promised, you did not receive a response/your application for consular and other services has not been solved;
  • You consider that you have been treated unfairly by an official in the Diplomatic and Consular Mission;
  • If you are satisfied with the service and want to point it out as an example of professionalism.

 

Click the link for questionnaire

Tel. number +389 75 273 732 (WhatsАpp, Viber)

Last updated: 03 August 2021